Delete your account
You can delete your Surplus account and the data attached to it at any time. This page explains how.
In the app
Open Settings → Your data → Delete account and confirm. You will be signed out and the deletion starts immediately.
By email
If you cannot use the app, write to support@surplus-app.com from the email address of your account with the subject "Delete my account". We may ask you to confirm your identity.
What is deleted
Your profile and your sign-in are erased from our systems within 30 days. If you are the only member of a household, the household and everything in it (accounts, rules, imports) is deleted too. In a shared household only your membership is removed: the shared plan stays with the other members, and if you were the owner, ownership passes automatically to the longest-standing editor, or to the longest-standing member if there is no editor. Some records, such as purchase records, are kept longer where the law requires it. The retention periods are listed in section 11 of the Privacy Policy.
Households and subscriptions
If you share a household with other people, tell them before you delete your account. Deleting your account does not cancel a subscription: cancel it in the App Store or Google Play first, otherwise it keeps renewing.